Returns & Exchanges

We want you to love your Mint Velvet purchase, but if something isn't quite right, you can return any unworn items within 28 days of receipt for a full refund. Our process is designed to be effortless, ensuring your relaxed glamour aesthetic remains undisturbed.

Return Process

• 1.
  Register Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags still attached, ensuring the parcel is securely sealed for transit.

• 3.
  Choose a Return Method

  Select your preferred courier or drop-off point from our list of partners and print your prepaid shipping label or generate a digital QR code.

• 4.
  Receive Your Refund

  Once your return is received and inspected at our warehouse, we will process your refund to the original payment method within 7-10 working days.